A practical guide to crisis management

Michael G. Kavan, Thomas Guck, Eugene J. Barone

Research output: Contribution to journalReview article

2 Citations (Scopus)

Abstract

Family physicians often treat patients who are experiencing psychological or medical crises. Any event perceived as overwhelming by the patient may trigger a crisis reaction consisting of psychological and physiological symptoms. Physicians are encouraged to assist patients who are experiencing a crisis by: (1) providing reassurance and support; (2) evaluating the nature of the problem and determining the patient's mental, psychiatric, suicidal or homicidal, and medical statuses; (3) ensuring the safety of the patient and others; (4) assisting the patient in developing an action plan that minimizes distress, and obtaining patient commitment to the plan; and (5) following up with the patient and other relevant persons to ensure follow-through, assess progress, and provide additional assistance and support. Medication or referral for psychiatric or psychological counseling may be necessary for patients with continuing problems.

Original languageEnglish
Pages (from-to)1159-1166
Number of pages8
JournalAmerican Family Physician
Volume74
Issue number7
StatePublished - Oct 1 2006

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Psychology
Psychiatry
Family Physicians
Mentally Ill Persons
Patient Safety
Counseling
Referral and Consultation
Physicians

All Science Journal Classification (ASJC) codes

  • Medicine(all)

Cite this

A practical guide to crisis management. / Kavan, Michael G.; Guck, Thomas; Barone, Eugene J.

In: American Family Physician, Vol. 74, No. 7, 01.10.2006, p. 1159-1166.

Research output: Contribution to journalReview article

Kavan, MG, Guck, T & Barone, EJ 2006, 'A practical guide to crisis management', American Family Physician, vol. 74, no. 7, pp. 1159-1166.
Kavan, Michael G. ; Guck, Thomas ; Barone, Eugene J. / A practical guide to crisis management. In: American Family Physician. 2006 ; Vol. 74, No. 7. pp. 1159-1166.
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