Dissent Expression as an Indicator of Work Engagement and Intention to Leave

Jeffrey W. Kassing, Nicole M. Piemonte, Carmen C. Goman, Curtis A. Mitchell

Research output: Contribution to journalArticlepeer-review

38 Scopus citations

Abstract

This study examined how dissent expression related to employees' self reports of work engagement and intention to leave. A sample of full-time employees completed a multi-instrument questionnaire. Findings indicated that dissent expression related to both employees' work engagement and their intention to leave. In particular, dissent expressed to management and coworkers associated with work engagement, whereas dissent expressed to nonmanagement audiences associated with intention to leave. Additional analysis revealed that for managers, work engagement was primarily a function of refraining from expressing dissent.

Original languageEnglish (US)
Pages (from-to)237-253
Number of pages17
JournalJournal of Business Communication
Volume49
Issue number3
DOIs
StatePublished - Jul 2012
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Business, Management and Accounting (miscellaneous)
  • Economics, Econometrics and Finance (miscellaneous)

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