Electronic Commerce and the Internet: Issues, Problems, and Perspectives

Ravinder Nath, Murad Akmanligil, Karen Hjelm, Toru Sakaguchi, Margaret Schultz

Research output: Contribution to journalArticle

73 Scopus citations

Abstract

There is considerable interest in conducting electronic commerce (EC) on the Internet. This paper identifies pertinent issues and problems that are critical to establishing EC on the Internet. Perspectives on those issues are formulated by conducting personal interviews with ten executives in as many organizations. While there is agreement on the potential payoff for EC on the Internet, concerns center on security, costs, legality of transactions, uncertainty, and lack of reliable information on the effectiveness of this paradigm for conducting business.

Original languageEnglish (US)
Pages (from-to)91-101
Number of pages11
JournalInternational Journal of Information Management
Volume18
Issue number2
DOIs
StatePublished - Apr 1998
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Information Systems
  • Computer Networks and Communications
  • Library and Information Sciences

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