Faculty and student expectations and perceptions of e-mail communication in a campus and distance doctor of pharmacy program.

Pamela A. Foral, Paul D. Turner, Michael S. Monaghan, Ryan W. Walters, Jennifer J. Merkel, Jeremy H. Lipschultz, Thomas L. Lenz

Research output: Contribution to journalArticle

7 Scopus citations


To examine faculty members' and students' expectations and perceptions of e-mail communication in a dual pathway pharmacy program. Three parallel survey instruments were administered to campus students, distance students, and faculty members, respectively. Focus groups with students and faculty were conducted. Faculty members perceived themselves as more accessible and approachable by e-mail than either group of students did. Campus students expected a shorter faculty response time to e-mail and for faculty members to be more available than did distance students. E-mail is an effective means of computer-mediated communication between faculty members and students and can be used to promote a sense of community and inclusiveness (ie, immediacy), especially with distant students.

Original languageEnglish (US)
Number of pages1
JournalAmerican journal of pharmaceutical education
Issue number10
StatePublished - Dec 15 2010


All Science Journal Classification (ASJC) codes

  • Education
  • Pharmacology, Toxicology and Pharmaceutics(all)

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