Faculty and student expectations and perceptions of e-mail communication in a campus and distance doctor of pharmacy program.

Pamela A. Foral, Paul D. Turner, Michael S. Monaghan, Ryan W. Walters, Jennifer J. Merkel, Jeremy H. Lipschultz, Thomas L. Lenz

Research output: Contribution to journalArticle

7 Citations (Scopus)

Abstract

To examine faculty members' and students' expectations and perceptions of e-mail communication in a dual pathway pharmacy program. Three parallel survey instruments were administered to campus students, distance students, and faculty members, respectively. Focus groups with students and faculty were conducted. Faculty members perceived themselves as more accessible and approachable by e-mail than either group of students did. Campus students expected a shorter faculty response time to e-mail and for faculty members to be more available than did distance students. E-mail is an effective means of computer-mediated communication between faculty members and students and can be used to promote a sense of community and inclusiveness (ie, immediacy), especially with distant students.

Original languageEnglish
Pages (from-to)191
Number of pages1
JournalAmerican Journal of Pharmaceutical Education
Volume74
Issue number10
StatePublished - Dec 15 2010

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Postal Service
e-mail
Communication
Students
communication
student
computer-mediated communication
Focus Groups
Reaction Time
Group

All Science Journal Classification (ASJC) codes

  • Pharmacology, Toxicology and Pharmaceutics(all)
  • Education

Cite this

Faculty and student expectations and perceptions of e-mail communication in a campus and distance doctor of pharmacy program. / Foral, Pamela A.; Turner, Paul D.; Monaghan, Michael S.; Walters, Ryan W.; Merkel, Jennifer J.; Lipschultz, Jeremy H.; Lenz, Thomas L.

In: American Journal of Pharmaceutical Education, Vol. 74, No. 10, 15.12.2010, p. 191.

Research output: Contribution to journalArticle

Foral, Pamela A. ; Turner, Paul D. ; Monaghan, Michael S. ; Walters, Ryan W. ; Merkel, Jennifer J. ; Lipschultz, Jeremy H. ; Lenz, Thomas L. / Faculty and student expectations and perceptions of e-mail communication in a campus and distance doctor of pharmacy program. In: American Journal of Pharmaceutical Education. 2010 ; Vol. 74, No. 10. pp. 191.
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