Global Impacts of ICT-Qualified Worker Shortage: Exploring the Need for Educational, Firm-Based, and Societal Investments in ICT Human Capital

Jennifer Moss Breen, Antonella Carbonaro

Research output: Chapter in Book/Report/Conference proceedingConference contribution


In today’s Industry 4.0 environment, recruiting, training, and retaining highly qualified ICT-ready professionals remains a problem for many organizations including educational, governmental, healthcare, and business organizations. Through an in-depth literature review and syntheses, we respond to the question “how can we develop ICT human capital in our global economy in an equitable, inclusive, and purposeful manner such that not organizations thrive, but also to promote social justice and equity in our global economy?” In particular, the paper analyses the major obstacles that need to be overcome in order to direct educational aspirations towards STEM education pathways, so that the demand for more people trained in ICT can be met, describing the inequalities of opportunity and the transformations, both internal and external, to which higher education institutions are called to undergo. To accomplish this broad research goal, we intend to utilize a grounded theory approach, utilizing rich data that informs the development of frameworks that address the ICT human capital shortage as well as encouraging equitable, inclusive and purposeful methods to diversify ICT-qualified workers. Data that informs this work will be drawn from varied organizations, including HEI, business, government, and healthcare and education.

Original languageEnglish (US)
Title of host publicationResearch and Innovation Forum 2021 - Managing Continuity, Innovation, and Change in the Post-Covid World
Subtitle of host publicationTechnology, Politics and Society
EditorsAnna Visvizi, Orlando Troisi, Kawther Saeedi
PublisherSpringer Science and Business Media B.V.
Number of pages10
ISBN (Print)9783030843106
StatePublished - 2021
EventResearch and Innovation Forum, Rii Forum 2021 - Virtual, Online
Duration: Apr 7 2021Apr 9 2021

Publication series

NameSpringer Proceedings in Complexity
ISSN (Print)2213-8684
ISSN (Electronic)2213-8692


ConferenceResearch and Innovation Forum, Rii Forum 2021
CityVirtual, Online

All Science Journal Classification (ASJC) codes

  • Applied Mathematics
  • Modeling and Simulation
  • Computer Science Applications


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