Abstract
Drawing from the extant literature on organizational justice and trust, this study examines the effects of justice perceptions on trustworthiness perceptions and interpersonal trust in authority figures. Results indicate differential effects of procedural, interpersonal and informational justice on the three components of perceived trustworthiness: ability, benevolence, and integrity. Consistent with multifoci organizational justice and social exchange theory, the effects are dependent on the authority figure being referenced and the nature of the exchange relationship between authority and subordinate. Results also indicate that trust in the proximal referent led to increased ability to focus on work-related tasks, whereas trust in the distal referent did not influence such ability to focus. Ability to focus on work-related tasks predicted organizational citizenship behaviors directed at both the organization and individuals.
| Original language | English |
|---|---|
| Pages (from-to) | 39-76 |
| Number of pages | 38 |
| Journal | Group and Organization Management |
| Volume | 35 |
| Issue number | 1 |
| DOIs | |
| State | Published - Feb 2010 |
| Externally published | Yes |
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All Science Journal Classification (ASJC) codes
- Organizational Behavior and Human Resource Management
- Applied Psychology
Cite this
Organizational justice, trustworthiness, and trust : A multifoci examination. / Frazier, Michael Lance; Johnson, Paul D.; Gavin, Mark; Gooty, Janaki; Snow, D. Bradley.
In: Group and Organization Management, Vol. 35, No. 1, 02.2010, p. 39-76.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - Organizational justice, trustworthiness, and trust
T2 - A multifoci examination
AU - Frazier, Michael Lance
AU - Johnson, Paul D.
AU - Gavin, Mark
AU - Gooty, Janaki
AU - Snow, D. Bradley
PY - 2010/2
Y1 - 2010/2
N2 - Drawing from the extant literature on organizational justice and trust, this study examines the effects of justice perceptions on trustworthiness perceptions and interpersonal trust in authority figures. Results indicate differential effects of procedural, interpersonal and informational justice on the three components of perceived trustworthiness: ability, benevolence, and integrity. Consistent with multifoci organizational justice and social exchange theory, the effects are dependent on the authority figure being referenced and the nature of the exchange relationship between authority and subordinate. Results also indicate that trust in the proximal referent led to increased ability to focus on work-related tasks, whereas trust in the distal referent did not influence such ability to focus. Ability to focus on work-related tasks predicted organizational citizenship behaviors directed at both the organization and individuals.
AB - Drawing from the extant literature on organizational justice and trust, this study examines the effects of justice perceptions on trustworthiness perceptions and interpersonal trust in authority figures. Results indicate differential effects of procedural, interpersonal and informational justice on the three components of perceived trustworthiness: ability, benevolence, and integrity. Consistent with multifoci organizational justice and social exchange theory, the effects are dependent on the authority figure being referenced and the nature of the exchange relationship between authority and subordinate. Results also indicate that trust in the proximal referent led to increased ability to focus on work-related tasks, whereas trust in the distal referent did not influence such ability to focus. Ability to focus on work-related tasks predicted organizational citizenship behaviors directed at both the organization and individuals.
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UR - http://www.scopus.com/inward/citedby.url?scp=75749105791&partnerID=8YFLogxK
U2 - 10.1177/1059601109354801
DO - 10.1177/1059601109354801
M3 - Article
VL - 35
SP - 39
EP - 76
JO - Group and Organization Management
JF - Group and Organization Management
SN - 1059-6011
IS - 1
ER -