TY - JOUR
T1 - Patient safety problem identification and solution sharing among rural community pharmacists
AU - Galt, Kimberly A.
AU - Fuji, Kevin T.
AU - Faber, Jennifer
N1 - Funding Information:
Funding: Contract no. 38675–04 from the Nebraska Office of Rural Health. Contract no. 84 from the Community Pharmacy Foundation. This project was supported by grant no. R24HS018625 from the Agency for Healthcare Research and Quality (AHRQ). The content is solely the responsibility of the authors and does not necessarily represent the official views of AHRQ.
Funding Information:
Acknowledgments: To Mr. Dennis Berens, former Director of the Nebraska Office of Rural Health, for partner cosponsorship through contract no. 38675–04; to the Nebraska State Board of Pharmacy and Nebraska Pharmacists Association for project endorsement; and to the Community Pharmacy Foundation for cosponsorship through contract no. 84. Special thanks to Jamie Steemken for assisting with manuscript preparation.
PY - 2013
Y1 - 2013
N2 - Objectives: To implement a communication network for safety problem identification and solution sharing among rural community pharmacists and to report participating pharmacists' perceived value and impact of the network on patient safety after 1 year of implementation. Design: Action research study. Setting: Rural community pharmacies in Nebraska from January 2010 to April 2011. Participants: Rural community pharmacists who voluntarily agreed to join the Pharmacists for Patient Safety Network in Nebraska. Intervention: Pharmacists reported errors, near misses, and safety concerns through Web-based event reporting. A rapid feedback process was used to provide patient safety solutions to consider implementing across the network. Main outcome measures: Qualitative interviews were conducted 1 year after program implementation with participating pharmacists to assess use of the reporting system, value of the disseminated safety solutions, and perceived impact on patient safety in pharmacies. Results: 30 of 38 pharmacists participating in the project completed the interviews. The communication network improved pharmacist awareness, promoted open discussion and knowledge sharing, contributed to practice vigilance, and led to incorporation of proactive safety prevention practices. Conclusion: Despite low participation in error and near-miss reporting, a dynamic communication network designed to rapidly disseminate evi-dence- based patient safety strategies to reduce risk was valued and effective at improving patient safety practices in rural community pharmacies. Keywords: Pharmacists, patient safety, communication network, error reporting, risk assessment, community pharmacy, ambulatory pharmacy.
AB - Objectives: To implement a communication network for safety problem identification and solution sharing among rural community pharmacists and to report participating pharmacists' perceived value and impact of the network on patient safety after 1 year of implementation. Design: Action research study. Setting: Rural community pharmacies in Nebraska from January 2010 to April 2011. Participants: Rural community pharmacists who voluntarily agreed to join the Pharmacists for Patient Safety Network in Nebraska. Intervention: Pharmacists reported errors, near misses, and safety concerns through Web-based event reporting. A rapid feedback process was used to provide patient safety solutions to consider implementing across the network. Main outcome measures: Qualitative interviews were conducted 1 year after program implementation with participating pharmacists to assess use of the reporting system, value of the disseminated safety solutions, and perceived impact on patient safety in pharmacies. Results: 30 of 38 pharmacists participating in the project completed the interviews. The communication network improved pharmacist awareness, promoted open discussion and knowledge sharing, contributed to practice vigilance, and led to incorporation of proactive safety prevention practices. Conclusion: Despite low participation in error and near-miss reporting, a dynamic communication network designed to rapidly disseminate evi-dence- based patient safety strategies to reduce risk was valued and effective at improving patient safety practices in rural community pharmacies. Keywords: Pharmacists, patient safety, communication network, error reporting, risk assessment, community pharmacy, ambulatory pharmacy.
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U2 - 10.1331/JAPhA.2013.12176
DO - 10.1331/JAPhA.2013.12176
M3 - Article
C2 - 24092473
AN - SCOPUS:84890530149
VL - 53
SP - 584
EP - 594
JO - Journal of the American Pharmaceutical Association. American Pharmaceutical Association
JF - Journal of the American Pharmaceutical Association. American Pharmaceutical Association
SN - 1544-3191
IS - 6
ER -