TY - JOUR
T1 - Readability of consumer health information on the internet
T2 - A comparison of U.S. government-funded and commercially funded websites
AU - Risoldi Cochrane, Zara
AU - Gregory, Philip
AU - Wilson, Amy
N1 - Funding Information:
Government-funded Food and Drug Administration MedlinePlus National Institutes of Health Centers for Disease Control and Prevention National Women’s Health Information Center Overall Commercially funded WebMD Mayo Clinic Health A–Z IntelliHealth Everyday Health Merck Source Overall
PY - 2012/10/1
Y1 - 2012/10/1
N2 - The Internet has become an extremely prevalent means of communicating health information to consumers. Guidelines for selecting reliable health information websites give preference to U.S. government sites over commercially funded sites. However, these websites are not useful to consumers unless they are able to read and understand them. The authors objective was to compare the readability of Internet health information intended for consumers found on U.S. government-funded websites versus that found on commercially funded websites. Consumer health websites were identified through a systematic Internet search. Webpages for 10 common health topics were extracted from each website. Readability of webpages was determined by 3 validated measures: Flesch Reading Ease, Flesch-Kincaid Reading Level, and SMOG Formula. Mean readability of government-funded and commercially funded websites was compared using the Mann-Whitney U test. Commercially funded websites were significantly more difficult to read as measured by Flesch Reading Ease (49.7 vs. 55.6 for government-funded sites, p=.002) and Flesch-Kincaid Reading Level (10.1 vs. 9.3, p=.012). There was no significant difference according to SMOG Formula (12.8 vs. 13.2, p=.150). The overall readability of Internet health information intended for consumers was poor. Efforts should be made to ensure that health information communicated via the Internet is easy for consumers to read and understand.
AB - The Internet has become an extremely prevalent means of communicating health information to consumers. Guidelines for selecting reliable health information websites give preference to U.S. government sites over commercially funded sites. However, these websites are not useful to consumers unless they are able to read and understand them. The authors objective was to compare the readability of Internet health information intended for consumers found on U.S. government-funded websites versus that found on commercially funded websites. Consumer health websites were identified through a systematic Internet search. Webpages for 10 common health topics were extracted from each website. Readability of webpages was determined by 3 validated measures: Flesch Reading Ease, Flesch-Kincaid Reading Level, and SMOG Formula. Mean readability of government-funded and commercially funded websites was compared using the Mann-Whitney U test. Commercially funded websites were significantly more difficult to read as measured by Flesch Reading Ease (49.7 vs. 55.6 for government-funded sites, p=.002) and Flesch-Kincaid Reading Level (10.1 vs. 9.3, p=.012). There was no significant difference according to SMOG Formula (12.8 vs. 13.2, p=.150). The overall readability of Internet health information intended for consumers was poor. Efforts should be made to ensure that health information communicated via the Internet is easy for consumers to read and understand.
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U2 - 10.1080/10810730.2011.650823
DO - 10.1080/10810730.2011.650823
M3 - Article
C2 - 22512714
AN - SCOPUS:84867758109
VL - 17
SP - 1003
EP - 1010
JO - Journal of Health Communication
JF - Journal of Health Communication
SN - 1081-0730
IS - 9
ER -