Success factors for domestic and international electronic data interchange (EDI) implementation for US firms

Rebecca Angeles, Cynthia L. Corritore, Suvojit Choton Basu, Ravi Nath

    Research output: Contribution to journalArticlepeer-review

    60 Scopus citations

    Abstract

    To harness the full potential of electronic data interchange (EDI), a considerable amount of attention needs to be paid to its implementation. This research examines factors that are critical for American companies in implementing EDI in the US and internationally. Data from 56 firms serves as a basis of the findings reported here. For EDI within the US, the selection of EDI standards, relationships with trading partners, support and commitment of top management, the availability of value-added networks (VANs), and security and audit controls are identified as key factors in achieving success. However for success in international EDI, availability of a mature and reliable telecommunications infrastructure, access to international VANs, "friendliness" of laws governing global trade, and security in electronic data transmission are found critical.

    Original languageEnglish (US)
    Pages (from-to)329-347
    Number of pages19
    JournalInternational Journal of Information Management
    Volume21
    Issue number5
    DOIs
    StatePublished - Oct 2001

    All Science Journal Classification (ASJC) codes

    • Information Systems
    • Computer Networks and Communications
    • Library and Information Sciences

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