TQM implementation factors for software development: An empirical study

Monica J. Parzinger, Ravinder Nath

Research output: Contribution to journalArticle

Abstract

There is a need for methodologies which can enhance the quality of software and improve software developmental efficiencies. One such approach commonly used by software development enterprises is Total Quality Management (TQM). To assess the effectiveness of a TQM program, a key question that is often posed is: What are the salient underlying constructs (factors) essential to a successful TQM program? This study examines these issues in the domain of software development. An analysis of the data gathered from 247 software development sites shows 8 factors pertinent to an effective TQM program in software development. Also, this study compares and contrasts these factors with the Malcolm Baldrige Award criteria and other published results.

Original languageEnglish
Pages (from-to)239-260
Number of pages22
JournalInternational Journal of Oral and Maxillofacial Implants
Volume11
Issue number2
StatePublished - 1996

Fingerprint

Total Quality Management
Software

All Science Journal Classification (ASJC) codes

  • Dentistry(all)

Cite this

TQM implementation factors for software development : An empirical study. / Parzinger, Monica J.; Nath, Ravinder.

In: International Journal of Oral and Maxillofacial Implants, Vol. 11, No. 2, 1996, p. 239-260.

Research output: Contribution to journalArticle

@article{2be8744ca64b43d584044bde6b65253e,
title = "TQM implementation factors for software development: An empirical study",
abstract = "There is a need for methodologies which can enhance the quality of software and improve software developmental efficiencies. One such approach commonly used by software development enterprises is Total Quality Management (TQM). To assess the effectiveness of a TQM program, a key question that is often posed is: What are the salient underlying constructs (factors) essential to a successful TQM program? This study examines these issues in the domain of software development. An analysis of the data gathered from 247 software development sites shows 8 factors pertinent to an effective TQM program in software development. Also, this study compares and contrasts these factors with the Malcolm Baldrige Award criteria and other published results.",
author = "Parzinger, {Monica J.} and Ravinder Nath",
year = "1996",
language = "English",
volume = "11",
pages = "239--260",
journal = "International Journal of Oral and Maxillofacial Implants",
issn = "0882-2786",
publisher = "Quintessence Publishing Company",
number = "2",

}

TY - JOUR

T1 - TQM implementation factors for software development

T2 - An empirical study

AU - Parzinger, Monica J.

AU - Nath, Ravinder

PY - 1996

Y1 - 1996

N2 - There is a need for methodologies which can enhance the quality of software and improve software developmental efficiencies. One such approach commonly used by software development enterprises is Total Quality Management (TQM). To assess the effectiveness of a TQM program, a key question that is often posed is: What are the salient underlying constructs (factors) essential to a successful TQM program? This study examines these issues in the domain of software development. An analysis of the data gathered from 247 software development sites shows 8 factors pertinent to an effective TQM program in software development. Also, this study compares and contrasts these factors with the Malcolm Baldrige Award criteria and other published results.

AB - There is a need for methodologies which can enhance the quality of software and improve software developmental efficiencies. One such approach commonly used by software development enterprises is Total Quality Management (TQM). To assess the effectiveness of a TQM program, a key question that is often posed is: What are the salient underlying constructs (factors) essential to a successful TQM program? This study examines these issues in the domain of software development. An analysis of the data gathered from 247 software development sites shows 8 factors pertinent to an effective TQM program in software development. Also, this study compares and contrasts these factors with the Malcolm Baldrige Award criteria and other published results.

UR - http://www.scopus.com/inward/record.url?scp=1842484059&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=1842484059&partnerID=8YFLogxK

M3 - Article

AN - SCOPUS:1842484059

VL - 11

SP - 239

EP - 260

JO - International Journal of Oral and Maxillofacial Implants

JF - International Journal of Oral and Maxillofacial Implants

SN - 0882-2786

IS - 2

ER -